Experienced, Well-Trained Care Staff
Oxendon House is led by its experienced Manager, Cat Bass, who is in charge of a qualified team of Carers and Domestic staff, all of whom are dedicated to carrying out their duties 24 hours a day, 7 days a week.
Michelle has worked within the elderly Nursing, Residential and Dementia care sector for many years, as well as with younger adults and those with learning disabilities and brain injuries. Michelle prides herself on ensuring that each and every resident feels safe and well cared for, in a warm and friendly home environment.
We actively and regularly invest in training our staff, offering encouragement and support as they undertake QCF qualifications and the new Care Certificate. Our aim isn't just to achieve the training requirements of the Care Quality Commission, but to exceed them. Oxendon House consistently achieves a target of 75% of staff with QCF qualifications.
Continued In-House Specialist Training
In addition to our encouragement of continued education, our Care & Training Manager provides all staff with extensive in-house induction training, regular mandatory training, and additional specialist training in many areas. We believe training is fundamental to improving the care provided to all residents.
We are very proud of the long length of service of many of our staff, and this in turn helps us to provide a stable and caring environment for our residents. Our staff also provide an extensive and innovative activities programme to encourage residents to get the most possible enjoyment from their time with us.